Eurostars Centrale Palace - Palermo

Efter 2 dage på hotellet opdagede jeg en lille revne I soklen på brusekabinen. Gulvet foran brusekabinen blev altså lettere vådt. Da jeg nævnte det for hotellets personale, blev jeg straks tilbudt et andet værelse. Beliggenheden er perfekt i det historiske centrum af Palermo. Morgenbuffeen er en glæde, med alt i æg, bacon brød osv. Kaffen er dog ikke af italiensk kvalitet men typisk automatkaffe som vi kender den i Danmark osv.

Beautiful Palazzo,opulence x10

Amazing rooftop restaurant and terraza that never opened,NO room service- refused us ice for our own drinks in our room as it was sunday and the foyer bar was also closed??!!!

Hotel is well situated in the city centre. It's position makes sightseeing very easy.

Our hotel room was ok in general but the bigest disapointment was the bathroom. Tiles round the bathtub were dirty ie: they were black in the corners and the floor was not cleaned properly, you could see previous occupants footprints!!!! Otherwise it was bearable for a 4star hotel!

Good location, good service

The very loud pop music both outside the front door & in all the public rooms was very offputiing. Waiting for a taxi, it was impossible to speak to my friends. In the dining room & reception also the music was VERY intrusive.

A beautiful building and good breakfast selection.

Appalling staff. Getting the reception staff to acknowledged your presence was an effort. Utter disdain for their guests. I asked for wifi access and was told I could buy 2 hours or 24 hours. I informed the receptionist that wifi was advertised as free in public areas. He said it was not. I asked for change of a 10 Euro note. I was told no change was available. I explained that it was to tip the porter. Suddenly some change became available, but amazingly I was not offered 10 Euros in change. The exchange was to be 8 Euros in change for my 10 Euro note. I declined their generous offer. I wish I could say that these problems were due to language difficulties. They were not. The staff speak good enough English when it suits them.

Very central. Perfect for shopping. Clean. Lovely breakfast. Wonderful breakfast room.

Rooms less luxurious than I expected. Too simple compared to the luxury of the lobby.

Location is great to walk central Pallermo. Staff are friendly and helpful and the breakfast and restaurant excellent. Also close to a number of high class other food establishments.

The decor and ambience. The location. The breakfasts. The staff. Dinners good except for lack of any vegetables.

Internet not working for 4 days no proper museli - only chocolate!/oat mix. hard beds, no vegetables! eg beans, brasica, or root veg

We were told that there was parking available at the hotel. We had to park our car in a near-by garage. We were not able to access our car early in the morning. We missed our direct flight and had to spend $500 and had to go through Rome. We wasted an entire day

Rooms were good size; comfortable bed; nice veranda

The breakfast and the beauty of the building.It is an old palace. It needs to hire a couple of painters. Decor dated.

It location in Palermo. The city is a pig sty. I suspect that it is not safe either. Will not be returning.

The Centrale Palace Hotel enjoys one of the best location in Palermo. It is walking distance from all main "to do" visits of Palermo and only 4 km from Monreale. Although located on one of the main city street, the hotel was very quiet. The bedroom was spacious with a large balcony to enjoy a private breakfast. The bed was just firm to our licking. The roof top restaurant had fine Sicilian food and an efficient/pleasant service and the reception staff was very accommodating (they prepared for us a 4 am departure with complementary breakfast). A very good price made our stay a delight. I would highly recommend the Centrale Palace Hotel to whomever is visiting Palermo, for business or leisure.

Gorgeous setting and accommodations in a fantastic location: old-world charm and ambience with modern amenities, one of our favorite hotels in years of traveling. The pleasurable offerings of the terrace bar and restaurant delight and refresh the eyes, the soul, and the palate -- a cool and relaxing way to finish a hot and busy day. And there is no better way to begin the next day's activities than with the expansive breakfast buffet (including make-your-own canolli) amid 18th-century grandeur. This hotel cannot be rated highly enough both for the quality of experience and reasonable cost; we will definitely stay here on our next trip to Palermo.

Air conditioning not quite as efficient as in the us (but consistent with European standards). Internet connection not always reliable, which the hotel did its best to remedy.

Very comfortable and fairly quiet hotel although right in the centre of the old town. Excellent breakfast.

Staff was friendly and lication reasonably good.

It is highly overpriced as it provides services of a two stars hotel rather than four. There are no english tv channels except cnn and cnbc, so it's like having no tv. Rooms are in a very poor condition: cracks on the walls, ants all over and no view! Breakfast is the same every morning! Service charges at the restaurant extortionate etc...